Maintenance and Service Contracts
Are you looking to keep downtime to a minimum? Would you like to minimize the time and effort required to solve issues that arise with your equipment? Get a DECTRIS service contract!
DECTRIS is pleased to offer customized service contracts with guaranteed quick response times ensuring you the greatest amount of availability.
When you sign a DECTRIS service contract, you are given priority access to all the information you will need to ensure that you have a productive and stable work environment. DECTRIS does its part to make sure that your detector investment stays protected for the long term. Interested in a more detailed description of the service contracts DECTRIS has to offer? Please use the Request a Quote form or contact firstname.lastname@example.org.
|Standard Service Contract||Premium Service Contract||Warranty Extension|
|Guaranteed response within 1 day||Guaranteed response within 4 hours during regular working hours||Guaranteed response within 1 day|
|Annual on-site visit of DECTRIS specialist||Annual on-site visit of DECTRIS specialist|
|Warranty: All parts except detector modules||Warranty: All parts including one detector module||Warranty: All parts|