19. March 2018
Unite Technology becomes DECTRIS certified service partner
Four representatives of Unite Technology, distributor of DECTRIS detectors on the Chinese market, visited DECTRIS headquarters in February. Working with members of our Support team, they trained extensively in the commissioning, use and maintenance of PILATUS3, EIGER and MYTHEN2 detectors and increased their knowledge of all aspects of detector hardware and software. The success of the training was reflected in the awarding of a First-Level Support certificate.
"Our experienced team got excellent training from the DECTRIS Support team. Thank you for giving us practical knowledge of commissioning and troubleshooting. Our Chinese customers will get more professional and efficient service and support from our team in the future," said Xiao Zhang, CEO of Unite Technology Ltd., Beijing.
Our prospective and existing users in China will directly benefit. "A well-trained distributor can give quicker answers to our customers and solve their problems promptly. We are happy that we have such a competent and responsive partner in Unite Technology," says Sascha Grimm, Head of Support at DECTRIS.